Refund Policy

At DesiCommerce, we aim to provide a smooth and risk-free experience for our customers.


1. 12-Hour Refund Window

We offer a 12-hour no-questions-asked refund policy from the time of purchase.

If you are not satisfied with your purchase, simply email us within 12 hours at: mail@desicommerce.in

and we will issue a full refund.


2. Eligibility

  • Refund requests must be made within 12 hours of purchase

  • Requests made after 12 hours will not be eligible


3. Process

  • Send your refund request to mail@desicommerce.in

  • Include your order details (email or order ID)

  • Once verified, your refund will be processed within a reasonable time


4. Digital Products

  • Since this is a digital product, access is provided instantly

  • Refunds are only available within the 12-hour window


5. Physical Products

  • For physical products, refunds or replacements are only applicable in case of damaged or incorrect items

  • Requests must be made within 3 days of delivery with proof


6. Important Notes

  • We reserve the right to refuse refund requests in case of abuse or misuse of the policy

  • Refunds will be processed through the original payment method

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